Shipping mostly takes 12-31 days to arrive. For other cases please look at the shipping details in your product's information section carefully.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
MFI-Certified Charging
Safe and efficient to keep your Apple Watch powered when you need it the most.
Fully Compatible
Works with ALL Apple Watch Series.
No Cords Attached
Zero cords required. Hassle-free charging.
Easy to Carry
Convenient and compact design that allows for easy carry in your purse, pocket, and even attaches to your keychain!
Charge Anywhere, Anytime
Featuring a universal USB port for handy charging whenever you need it!
Cutting-edge Technology
How long does it take for a full charge?
Charge speed depends primarily on the device your NeatPod is plugged into. However, the charge speed averages to be the same as an original Apple Watch charger — approx. 1.5 to 2 hours.
Where can I use my NeatPod? What devices does it charge with?
The NeatPod is USB-friendly, meaning it works with any device that has a charge capacity and a USB input. Most common use cases for the NeatPod are laptops, powerbanks, car chargers, regular chargers, all wall outlets, and desktop computers. The USB port is a global input type, and hotels internationally are vying for USB ports in all major wall outlets so you can charge your Apple Watch almost anywhere in the world.
Is the NeatPod compatible with my watch?
If you have an Apple Watch, the answer is yes. The NeatPod is compatible with all Apple Watch series. Although it is rare, some watch cases may interfere with the connection and hinder charging.
Is The NeatPod MFI certified?
Yes.
Will the NeatPod damage my Apple Watch?
We have served thousands of customers with NeatPod and have not once had a report of our product damaging customer devices. Our team uses NeatPods within their lives and throughout our offices, and we have never had such an occurrence. The NeatPod should not damage your device.
Can I use NeatPod instead of my original Apple Watch charger?
Definitely. We've had many customers purchase multiple NeatPods for friends, family, and even themselves, as they were tired of the hassle the Apple charger causes.
Is there any cords/cables/wires involved?
Zero. We provide a no cord-ination needed charging solution.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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