Shipping mostly takes 12-31 days to arrive. For other cases please look at the shipping details in your product's information section carefully.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
INSTACHEW Fresh Smart White Bowl Built-in Digital Scale, dog and cat
The INSTACHEW Fresh Smart Bowl features a built-in Digital Scale which tracks the weight of food in pounds, grams, and ounces. As a bonus feature, prior to pouring your pet's food simply install or download the PetKit Application and select the Fresh sub-application. Next, select your Dog or Cat brand of food and input the amount of weight in grams or pounds and you're ready to track the number of calories consumed. The Fresh bowl additionally features a BioClean outer shell which automatically helps eliminate a large majority of bad germs found in all Cat and Dog foods. Additionally, the Fresh bowl features four skid proof rubberized grips at the bottom of the bowl for better gripping. A screwdriver is included for opening the battery compartment. The fresh bowl also features an ergonomically contoured tilted inclination design so your pets have better access to their food. Fresh is entirely waterproof and is recommended to solely be washed under the sink or running water and dried with a towel. It is not dishwasher safe.
Features:
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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