Below FAQ are some common concerns of our clients before purchasing the product, if you have other questions, please just send it to support@trendlency.com
It is simple to place an order with us. Log in to your account to start browsing our selection.

When you've located the item you want, simply choose your size and click the "Add to Cart" button. Your selected item will appear in your shopping cart on the top right of
the screen; as you continue to shop or browse the site, you can click on the cart at any moment to check its contents in the "Mini Cart". When you're ready to place your
order, you can either click "Check Out" from the mini cart or click "View Cart", which will offer you the opportunity to "Proceed to Checkout".

If you have saved any addresses or payment methods to your account, they will appear immediately in the checkout, making it quick and easy to complete the order.
Otherwise, you will have to manually enter the information.

Before you place your final order, double-check that everything is accurate. We will then send you an email as soon as your order has been processed.
Thank you for shopping with TREND LENCY! Shortly after placing your order, you will get an email confirmation with your order number (starting with #) and a summary of the
items ordered.

If you haven't received your order confirmation email within 24 hours of placing your order, it's most likely due to a mistake in the email address you In any case, please
contact our Customer Service team to solve your problem.
We will charge you for your order as soon as you check out.
We offer following variety of online payment methods to ensure our customers can place orders with ease:
• Visa
• Mastercard
• American Express
• JCB
• Discover
• Diners Club
• Elo
• PayPal Express
• Checkout
• Shop Pay
• Shop Pay Installments
• Apple Pay
• Google Pay
• Facebook Pay
You can select your preferred payment method at checkout.

Keeping your online payments secure is our top priority. That means you will need to use 3D Secure to validate your card payment in order to complete your purchase. We
do this to ensure that our customers are safe while they shop.
Yes, if you are having trouble placing your order, please call us with details of the item you wish to purchase and your billing information, and one of our representatives will
be happy to assist you to process your order. Customer Care is available on +1 (206) 858 93 95 seven days a week, 24 hours a day.
Add the items you like most to your Wishlist so you don't lose sight of them. If you want to access them from any device, you must first log in or register.
We will send you a shipment confirmation email with your receipt, shipping details, and a link to track your parcel online as soon as we begin packing your purchase.

When you login in to My Account, you will also be able to track your order under "Order History".

Please keep in mind that it may take some time for the tracking information to be uploaded.
Yes, your delivery address is selected during the checkout process. Your order will automatically default to any saved address, but you can choose to add a new one by
clicking "Add New Address".
Once an order is submitted, we are unable to change a shipping address. To make an address change, we would have to cancel the order and replace it with the correct
address.
You have successfully subscribed!
This email has been registered
Newsletter